I want to cancel my UK Work Visa (in light of COVID-19)

I want to cancel my UK Work Visa (in light of COVID-19)

Last updated 10th June 2020

If you have an approved visa, have not yet entered the UK, and are looking to cancel your visa and request a refund from the UKVI, you will want to read the information below!

Usually if you cancel your approved visa your visa fee will NOT be refunded! And once the cancellation process has started you can not stop it!

The UKVI's standard guidance has been amended again to advise that the Coronavirus Immigration Helpdesk (CIH) will let you know if your visa fees will be refunded or not. The guidance on IHS refunds still clearly states that you will not receive a refund on an IHS fee if your application is successful and you have not entered into the UK. It sounds like the CIH (Coronavirus Immigration Helpdesk) will determine if you will be given a refund or not.

There is not much detail or confirmation on the UKVI guidance regarding if a full refund is possible due to COVID-19 and before you make a decision on officially cancelling your approved visa, we recommend that you contact the Coronavirus Helpdesk for further information.

Click HERE to download the 'Refund Request' email template. Then, copy & paste the email, add your personal details, and send it to the CIH: CIH@homeoffice.gov.uk

You may also add any additional questions that you feel are relevant for your situation.   

Please note: due to data protection regulations in the UK, the UKVI can only speak with the visa applicant/holder about their specific query.

For further guidance from the UKVI on the status of current visas and if you are in the UK, please see this blog post: 


If you have an approved visa with a 30 day entry vignette in your passport and this has expired or is about to expire, please see this blog post:


For additional information and FAQs on COVID-19 and it's impact on your UK travel plans, visit: