Meet The UK Visa Support Team

Here at Restless World, we don’t want to be one of those cold, faceless organisations. We feel that our personality is one of our major strengths, and if you’re thinking of using us to help you with your travels, you may want to know a bit about us!

It’s our pleasure to introduce our team to you...

Jacqueline Keningale
Director - UK Migration Specialist

Jacqueline is no stranger to working and living abroad. Employed by the Foreign and Commonwealth office from 1986 to 2000 she moved around the globe residing in varying places including London, Moscow, Saudi Arabia and Syria.

Jacqueline and her family then moved to Australia and she began working for the British High Commission Visa and Passport Section in 2001. After working as an Entry Clearance Officer, she went on to manage the Visa Section until it closed down.  For the last 8 years at the High Commission, she was the UK Visa and Immigration Liaison Manager for Australia, New Zealand, Fiji and PNG before the office closed in March 2018.

Jacqueline was named in the Queen's Birthday Honours List and was awarded a British Empire Medal "for services to the Foreign and Commonwealth Office and to UK Visas and Immigration." 

Jacqueline resides in Australia and offers over 30 years’ experience working for the UK Government. Jacqueline has expert knowledge of all visa types and an in-depth knowledge of UK Visas and Immigration procedures. 

Mark E. L. Roberts
Director - Business Operations & Development

Since 1997 Mark has owned and operated a variety of businesses connected to the placement of citizens from Australians, New Zealanders and other Commonwealth countries into working positions in the UK.

Mark pioneered the concept and execution of a specialized recruitment agency for international travellers looking to work in a variety of industries within the UK.  He created and lead the standard for customer service and client satisfaction in this specialized field, with the highest ever rating on TripAdvisor of any UK job placement provider.  He has successfully placed over 25,000 Australian, New Zealand, Canadian and South African travellers in jobs and accommodation across the UK.

Mark has now partnered with Jacqueline Keningale, an expert on British Working and Settlement visas

Mark takes pride in creating and fostering exceptional customer relations with a drive to ensure the customer experience is of the highest standards.

Jacqueline & Mark have a strong working relationship going back to 2005 when Mark was operating the placement Agency OLPC Australia and Jacqueline was head of the British Visa Section in Canberra.

Ian Westwood
UK Immigration Lawyer & Regulated OISC Advisor

After 10 years of frontline experience with the UK Home Office, Ian established an impressive niche legal practice in UK immigration law. Twenty years later, Ian is still very much the “go-to-guy” on all complex immigration matters and an invaluable member of the Restless World team. Ian is also a regulated UK immigration advisor with the OISC, an ILPA Member (Immigration Law Practitioners' Association), and is ARIA accredited (Association of Regulated Immigration Advisors).

Ian has helped countless celebrities, multi-national companies, and other organisations to comply with the complexities of migrating to the UK. Now his skills and services are at your disposal, negotiating the nitty gritty details of even the most difficult visa applications. He provides Restless World clients with strategic advice to ensure their visas are approved the first time, without having to fork out additional money on application fees. He’s the sort of guy you want on your side!

Gregory Dion
Website & IT Manager

With more than 15 years in website development, design, and IT systems management, Greg looks after all things 'tech' for Restless World.

An avid traveller - Greg (along with his wife) has backpacked across Japan, Southeast-Asia, Australia, Europe, Northern Africa - and has road-tripped across Canada and the United States extensively. He also spent two years living in the United Kingdom - both in Windsor (right by the castle!), and in Southfields, London.

Working along side Mark and Jacqueline for several years, Greg also brings nearly 10 years of experience in the youth travel industry to the RW team, with a primary focus on working holiday experiences and UK visa assistance services.